It’s been a lot of fun building and growing a podcast. While we’ve been fortunate to strike a chord with some YouTube viewers, I’ll be honest that the interviews that have taken off have done so because we’ve talked about some more controversial topics.
But sometimes we…want to talk about…business. And, when those interviews don’t catch fire, it might be because we haven’t promoted them as well as we should have.
SO…here goes. Three podcast episodes that you may have missed.
Jeannie Walters, Author and Experience Expert
The author of the book Experience is Everything, Jeannie joined me on The Vandy Program on May 26. We spent a little time throwing back to…well, the early days of the Internet and social media.
But we spent most of our time discussing the what and the why of customer experience. She knows her stuff, as you can see when you check out the video…
Tamsen Webster, Author and Messaging Strategist
Tamsen wrote a book, “Say What They Can’t Unhear,” and this was a really delightful conversation on June 1. We even talked a little about…medicine? Specifically, how it took the right messaging and the right delivery of that messaging to get doctors to routinely wash their hands.
Some more of what we chatted about:
- Principles of influence and persuasion
- The importance of shared beliefs and common ground
- Strategies for effective communication of complex ideas
Sean McGinnis, The Manager Vault
Sean has spent his career building businesses. He’s been a “hired gun” who comes into ecommerce businesses and helps them connect with customers and sell more stuff.
He has partnered with Ashley Walton to create The Manager Vault, where the pair share what they’ve learned in their careers, and they do so in digestible chunks a couple times a week.
I invite you to check these and the other videos out…and, feel free to leave a comment on YouTube!




