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Dave

Jan 28 2011

BREAKING: Taco Bell takes out full-page ads, says ‘Thank you for suing us.’

Taco Bell was sued this week for allegedly using a “meat concoction.” The company responds…

If you missed it…well, they made a little bit of news, as a lawsuit was filed because, according to the suit, the weren’t using enough beef.

The company responded with a full-fledged social media response. Including…

httpv://www.youtube.com/watch?v=ah05FEWcJWM&feature=player_embedded

Also a full-page ad in major newspapers:

Taco Bell Ad
From the company

From this perch – Bravo to Taco Bell. Taking over the story, on their terms.

Written by Dave · Categorized: brand communications, CEOs · Tagged: tacobell

Jan 28 2011

Shiny Object Syndrome

We’ve all been there, right? Head down, focusing on our work. Then…

 

Shiny Object
Thanks, Free Lakota Bank

Something pretty, shiny, and really distracting.

Doesn’t have to be a precious metal. In fact, it often ISN’T a precious metal. A new tool, a piece of software. A tablet that, while not from the Mount of Olives, might as well be.

The next new thing – distracting you from the task at hand, which is probably the last next new thing.

Pretty crazy, right?

And often, in our haste to make noise, make a name for ourselves within an organization – or make some easy money – we’ll chase that new shiny object and completely abandon the old shiny object.

If I had a dime (preferably a one ounce silver coin) for every time I was pulled into a meeting and sat down with someone who wanted the shiny object just because it was the shiny object…

So, how do you avoid Shiny Object Syndrome? We don’t have all the answers…but, especially if you’re either (a) running a startup or (b) sitting inside corporate walls…here are three tips.

1. Zero in on one objective. There’s a guy who is semi-legendary in Internet Marketing circles named Paul Myers. He runs a service called TalkBizNews. His is one of those emails that, in all honesty, stops me in my tracks because it always has something good.

Friday, I got an email from Paul and it had this advice for zeroing in on one objective. Quick summary:

First, pick one thing that has a definite success metric to it. “I will sell 100 widgets.” “Finalize corporate policy guidebook.” Something with a yes/no answer at the end…Didja sell 100? Didja finalize the guidebook?

Next, set aside 30 minutes and brainstorm. Write down everything you could possibly do to make the answer to the question YES.

We did this. 30 Minutes while kid 3 was watching some programming on Friday night. (Bad parenting?) Great exercise. (Note: some of you can expect a phone call from Area 224 HQ.)

2. Ask: can we really afford this? It’s easy to deflect to a budgetary excuse: fiscal year starts in July, procurement needs to be involved, that sort of stuff.

The real question though is all that other stuff that comes with. The extra expense piled upon a “free” tool. (Or “FR*EE” or whatever the internet marketer people spell it as these days.)

Back in our U Sphere days – Dave’s version of getting an MBA – we once called on a college admission director and got him on the phone and said, basically, “We’re gonna give you free access to our service for one month so you can try it out.”

And the response, basically, was NO. Why? In retrospect, all the stuff that was on this guy’s desk made our Shiny Object just another thing he’d have to worry about. He had total control in this case – no budget issues, no procurement department.

But no time to invest, either.

3. Wait. At least a day. (In the case of anything produced by Apple, you can probably wait longer than that.) The shiny object, though, might tarnish after a few hours.

The newness will wear off: be it your Twitter Explosion Strategy or your Facebook 100,000 Fan Creamy Goodness Strategy.

(Neither of these are actual strategies, mind you. Tactics. Tools. Not Strategies.)

Shininess is often distracting, more expensive than you think, and temporary.

[NOTE: The photo above comes to us from the American Open Currency Standard, a past client of Area 224.]

 

 

Written by Dave · Categorized: brand communications, Buzzwords · Tagged: Shiny

Jan 27 2011

Underground Blog Tips

Two-step process. Here’s the video:

 

httpv://www.youtube.com/watch?v=QVIO3yDzv9c

Want a quick summary? Use WordPress. Get Thesis. [DISCLOSURE: We’re an affiliate, here’s our link The Thesis Theme for WordPress] And call one of these three guys:

Francisco Rosales (Social Mouths)

Matt Cheuvront (Proof)

Zach Browne (ZachBrowne.com).

Written by Dave · Categorized: Uncategorized

Jan 26 2011

3 Steps Toward Buzzword Avoidance

Buzzword Bingo
Thanks, riseabovethestatic.com
Is it really that simple? 3 steps away from buzzword avoidance in the workplace?

Great dialogue yesterday in the Corporate Communications and PR community, courtesy of Mark Ragan and Ragan.com. The point of the article – the Social Media Gurus are going too far with buzzwords. Way too far.

(We agree – to a point. We’re guilty of using the phrase “Holistic Social Media” – but that’s a story for another day.)

This got us thinking…can you really avoid buzzwords? Maybe, just maybe. Here’s a 3-step plan.

1. Write for the 4th Grader. A couple weeks back, Dave from Area 224 was preparing remarks for the Lake County Social Networking group. Working from home, he got a visitor — a 4th Grader who wanted to know what he was up to. Most of the slides got the expected eyeroll — the ones about Transparency and Accountability, for instance. However, the “your blog should be your nerve center” slide? That one passed the test.

2. What’s Your Point? Really. If you know the point you are trying to get across before you start communicating, you can probably figure out a better way to say it.

This brings us to the greatest commercial ever.

httpv://www.youtube.com/watch?v=3QjTIm-vSKg

Their point?

“If ever you’re not satisfied with one of our tires, please feel free to bring it back. Thank you, Discount Tire Company.”

3. Brevity. Staying with the Discount Tire Company theme…people won’t boo you if you take an hour-long meeting and shorten it to 10 minutes. Mark Twain once said something to this effect:

“My apologies for writing you a long letter; I didn’t have time to write a short one.”

If you have to explain, say, “engagement” in the corporate communications or social media vernacular, you’re probably going to have a rather long definition. And you’ll have to talk in circles to get there – since everyone has a different idea when it comes to engagement.

Meanwhile, the prospect you want to turn into a customer is online, looking at your website, and they have questions about your product that they want to ask you.

Do they want you to engage with them? Or do they want you to just answer their bloody questions?

So, while you’re convening the next meeting of the Corporate Engagement Advisory Council…

Have at it! You’re just 3 Steps Away.

 

Written by Dave · Categorized: Buzzwords

Jan 24 2011

BRAND UP! Coming Next Week…

We’re hosting BRAND UP! – a virtual training seminar with how-to info on building your brand.

 

Here’s a video from Dave telling you more:

httpv://www.youtube.com/watch?v=q2ZoWMX5-7M

Want to sign up? Here’s a link…there’s a special code, too – FRIENDS – and you can save some cash in the process.

Brand Up! with Area 224

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Written by Dave · Categorized: brand communications · Tagged: brand up

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