To: Groupon – Re: How to Be Culturally Sensitive, Ironic, Witty – and not be Jerks

Whopper Virgin

Whopper Virgin Campaign, (c) Burger King

After the Super Sunday Epic Brand Fail, Groupon needs to borrow from Burger King.

 

So you’ve got a product or service, you’re looking to advertise, you want to be edgy – and you want to show that you’re worldly, too?

We’ve mentioned it before on these here pages – but we think it’s worth another look. Especially if you’re a company that has just blown $3 Million on an ad campaign that managed to anger the populace – a good chunk of which didn’t even know you existed the day before.

Borrow from Burger King, whose 2009 Whopper Virgins piece was nothing short of awesome.

Here’s a link: Burger King Whopper Virgins.

If you don’t have time to watch it (and we recommend you make time), here’s all you need to know: Burger King managed to go into some far-flung places, get people to try a Whopper sandwich, and not make it look like they were insensitive interlopers.

The Week That Was

Two videos to share with you – not just one, but two…

First up, here’s Dave’s take on “The Week That Was…” (Or, more accurately, here’s what’s on the site that you may have missed.)

Then, an answer to a question that we get often. Specifically: what do you folks DO at Area 224 HQ?

Happy Friday!

BRAND UP! – Returning Feb 15

Didja miss BRAND UP! So did we…

Area 224 postponed our BRAND UP! Seminar Series – a few reasons, not the least of which was the STORM that was coming.

But it’s back – rescheduled for February 15. Plus, it’s a SMALL GROUP FORMAT – more interactive that way. (Only 10 Slots available…)

Want more info? Go here – Brand Up Signup Form.

Questions? Let us know! (Leave a comment if you wish…)

Real Time Personal Branding Case Study – Kenneth Cole

Bad Idea

Image courtesy bigsoccer.com

If you’re following Kenneth Cole’s “Brand Suicide”…

Hat Tip to our pal Shelly Kramer for her analysis of the Kenneth Cole Twitter Issue. You can read her take here: Kenneth Cole Brand Suicide.

Let’s take a look at another aspect of this situation: The Perils of the Personal Brand.

Or, maybe, more accurately, The Perils of the Eponymous Brand.

Kenneth Cole – person, shoe brand, both – may well weather this storm. Maybe they’ll sell some shoes. Maybe Kenneth himself will make a public apology, allow us to bask in the glow.

But when YOU are the brand – Kenneth Cole, Martha Stewart, John Smith Company – what do you do to get out of a situation like this?

If you’re running an Eponymous Brand – if the company is named after you – do your cohorts live the vision?

Can they say stuff on your behalf – like on Twitter – so that this sort of thing doesn’t happen? Can they talk you out of the really bad ideas – like borrowing from a real life-and-death crisis to try to sell your spring collection?

Have you come up with a strategy behind your communications? Or are you throwing proverbial spaghetti against the wall?

If you work for a Personal Brand – do you feel empowered?

Martha Stewart has survived numerous crises – probably because (like, say, Oprah) she’s got the right deputies everywhere – and she set out to build something larger than herself.

But are you in a position where you can tell the boss, “hey, this is a bad idea?”

What do you think? Is building a Personal Brand a bad idea – and an Eponymous Brand an even worse one?


BREAKING: Taco Bell takes out full-page ads, says ‘Thank you for suing us.’

Taco Bell was sued this week for allegedly using a “meat concoction.” The company responds…

If you missed it…well, they made a little bit of news, as a lawsuit was filed because, according to the suit, the weren’t using enough beef.

The company responded with a full-fledged social media response. Including…

Also a full-page ad in major newspapers:

Taco Bell Ad

From the company

From this perch – Bravo to Taco Bell. Taking over the story, on their terms.

Shiny Object Syndrome

We’ve all been there, right? Head down, focusing on our work. Then…

 

Shiny Object

Thanks, Free Lakota Bank

Something pretty, shiny, and really distracting.

Doesn’t have to be a precious metal. In fact, it often ISN’T a precious metal. A new tool, a piece of software. A tablet that, while not from the Mount of Olives, might as well be.

The next new thing – distracting you from the task at hand, which is probably the last next new thing.

Pretty crazy, right?

And often, in our haste to make noise, make a name for ourselves within an organization – or make some easy money – we’ll chase that new shiny object and completely abandon the old shiny object.

If I had a dime (preferably a one ounce silver coin) for every time I was pulled into a meeting and sat down with someone who wanted the shiny object just because it was the shiny object…

So, how do you avoid Shiny Object Syndrome? We don’t have all the answers…but, especially if you’re either (a) running a startup or (b) sitting inside corporate walls…here are three tips.

1. Zero in on one objective. There’s a guy who is semi-legendary in Internet Marketing circles named Paul Myers. He runs a service called TalkBizNews. His is one of those emails that, in all honesty, stops me in my tracks because it always has something good.

Friday, I got an email from Paul and it had this advice for zeroing in on one objective. Quick summary:

First, pick one thing that has a definite success metric to it. “I will sell 100 widgets.” “Finalize corporate policy guidebook.” Something with a yes/no answer at the end…Didja sell 100? Didja finalize the guidebook?

Next, set aside 30 minutes and brainstorm. Write down everything you could possibly do to make the answer to the question YES.

We did this. 30 Minutes while kid 3 was watching some programming on Friday night. (Bad parenting?) Great exercise. (Note: some of you can expect a phone call from Area 224 HQ.)

2. Ask: can we really afford this? It’s easy to deflect to a budgetary excuse: fiscal year starts in July, procurement needs to be involved, that sort of stuff.

The real question though is all that other stuff that comes with. The extra expense piled upon a “free” tool. (Or “FR*EE” or whatever the internet marketer people spell it as these days.)

Back in our U Sphere days – Dave’s version of getting an MBA – we once called on a college admission director and got him on the phone and said, basically, “We’re gonna give you free access to our service for one month so you can try it out.”

And the response, basically, was NO. Why? In retrospect, all the stuff that was on this guy’s desk made our Shiny Object just another thing he’d have to worry about. He had total control in this case – no budget issues, no procurement department.

But no time to invest, either.

3. Wait. At least a day. (In the case of anything produced by Apple, you can probably wait longer than that.) The shiny object, though, might tarnish after a few hours.

The newness will wear off: be it your Twitter Explosion Strategy or your Facebook 100,000 Fan Creamy Goodness Strategy.

(Neither of these are actual strategies, mind you. Tactics. Tools. Not Strategies.)

Shininess is often distracting, more expensive than you think, and temporary.

[NOTE: The photo above comes to us from the American Open Currency Standard, a past client of Area 224.]

 

 

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