5 Tips for BP PR – How to avoid more loss of brand equity

by Dave on May 31, 2010

Like everyone else, we’re watching BP and wondering if the oil spill will ever stop.

It may not. In the event that we’re still having this discussion in July 2011, here are three moves that BP can make right now to minimize loss of brand equity.

1. Cut prices at every one of your service stations by 25% effective immediately.

Why? You’re going to lose tons of business anyway.

For instance, heading out of town this weekend, I filled up on gas. I bypassed your station in Evanston, IL. Better to support the Marathon guy down the road. I made this decision simply because I didn’t want to give you more money than I already had to.

Then, on the Indiana Toll Road, my hands were tied. BP or nothing. Darnit. So I filled up at a BP station.

But there’s more to this, right? I mean, local dealers who sell BP have franchises and buy gas from you and all that stuff I don’t understand.

So it’s these guys that are gonna lose business. And lots of business.

Thus the 25% cut in prices. That will make me think twice. Right?

2. Buy an acre of Louisiana swamp land for every hour that the spill continues.

Pay market prices. Donate the land to the State of Louisiana. Call it a day.

3. Accept any Louisiana fishing claims without batting an eye.

If I have a shrimp boat in Louisiana, and I’m toast, I probably don’t have Environmental Insurance. Business Interruption Insurance. ANY INSURANCE. I’m not saying people can make crazy claims, but if a 40 year-old guy in the Bayou says he makes $75K a year fishing and will lose everything, cut him a check.

4. Know all that “Beyond Petroleum” stuff you have been doing? Do it again. And again. And again.

I want to see wind farms. I want to see soy biodiesel. I want you to revisit all those ads from a few years ago where you talk to people on the streets and they tell you what they want out of an oil company.

I want to see those ads and I want to see them now.

5. Get a YouTube Channel NOW.

See the ad up here? It has 200,000 hits.

Search for “BP” on YouTube and stuff like this comes up.

Not press conferences, updates from your executives, video of your own.

Get a channel and get it NOW.

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • StumbleUpon
  • Twitter
  • http://www.facebook.com/graysondaughters Grayson

    BP got a YouTube channel… on May 18, 2010. Sad, eh?

  • http://area224.com Dave

    At least they have one…but that shows you it’s tough to find.

    They could use it to help CEO get past this “I want my life back” stuff.

  • http://www.garyunger.com gary unger

    have you followed their Twitter account or FB page? They are responding to people as well as updates and “such.”

  • John in NYC

    Great creativity but I think BPs CFO (on #1 & #2) and Chief Counsel (on #3) may strongly disagree with you.

  • http://www.dimarioandassociates.com Linda DiMario

    I have been stunned by the lack of functionality displayed by BP throughout this entire crisis. They not only messed up the oil drilling and the result is now in the process of eating the Gulf Coast but they completely screwed up their response and communications in every way that you can screw up! Strictly from a crisis communications response perspective (the actual death, damage and tragedy is beyond comprehension much less comment) their CEO should have his mouth stapled shut and their entire communications team ought to be fired. It has been a text book “how Not To Do It.: right from the beginning. Anyone have any idea why or how? Is it just hubris or is it stupidity?

  • http://area224.com Dave

    Right you may be, but going on talking about how they may be able to “maintain their dividend” sends the wrong message, IMHO.

  • http://area224.com Dave

    Gary – their Twitter account is overshadowed by http://twitter.com/bpglobalpr. Real account pales in comparison.

  • http://area224.com Dave

    Linda – I don’t know if it’s hubris or stupidity. Maybe more inertia than anything.

    Sometimes you don’t realize you’re in over your head until you are completely underwater — I think BP is way over their heads.

blog comments powered by Disqus

Previous post:

Next post: